I use Facebook as main support channel, so go ahead and check the Facebook page of Geo Bucket, Heia Tracker, Tieinfo, Puzspin
Post the question the wall in Facebook, or send private message to the page and I will answer for you.
You can browse the Facebook pages even if you don't have a Facebook account yourself.
You can also send me a email, to the address: matti (at) mustcode.fi if you have any questions, which are not yet answered in Facebook time line of the GeoBucket help pdf